In this follow-up post, I will consider Windows 10 from the perspective of those in charge of rolling out new computers and operating systems. Whether your role is technical or administrative, you should start thinking about how Windows 10 will affect your organization.
Enter Windows 10. Unlike Windows 8, Microsoft is returning to a more familiar user interface. Several commentators have noted that the technical preview is aimed directly at the business market and deals only with a traditional desktop work environment.
When I first started at Community IT 15 years ago, we were a handful of tech-minded do-gooders, hoping to find a way to help the world with our unique talents and skills. At the time, we were renting 3 small rooms on the top floor of an aging mansion in Columbia Heights.
As our business grew and we added staff, those 3 small rooms were no longer enough, so we started looking for other office space. We were fortunate to find a building on U Street that was being renovated after being empty since 1968. In September 2000, we left Columbia Heights.
Last week, Palo Alto Networks reported the discovery of new malware that targets iOS and OS X, the operating systems used by Apple’s iPhone, iPad and Mac devices. Historically, malware and viruses have been directed at Microsoft Windows and its 90% install base. The growing use of Apple devices will start to put them at greater risk.
WireLurker is likely the first of what will be a growing array of malware targeting iOS and OS X. We may look back on it as the canary in the coal mine for end users and IT administrators alike.
Requests for Proposals (RFPs) are a controversial topic in the nonprofit sector. While governmental and corporate organizations use them regularly as a tool to evaluate products and services, their use in our sector is haphazard. I spoke recently about the RFP process and how it could work for us at the 2014 Nonprofit Technology Conference. My slides from that talk and a blog post outlining my key arguments in favor of RFPs are available online. But a recent conversation on NTEN’s DC community list really summed up the topic.
The growing ubiquity of computing devices, whether it is a home computer or a personal smartphone, means that more and more staff are using their personal devices to do work. This now common phenomenon often goes by the shorthand BYOD (Bring Your Own Device).
Another security vulnerability is in the news today. This time it’s dramatically called “SandWorm,” an allusion to a creature in the film DUNE. It’s an attack based on a Windows vulnerability that has been used by Russian based hackers to attack NATO, EU, Telecommunications and Energy related computer networks for digital espionage. The security firm iSightPartners identified this threat and worked with Microsoft on the security vulnerability.
There are a number of different services that would like to be your organization’s cloud file storage provider. The one that’s gaining the most traction at Community IT is Office 365 SharePoint. There are many reasons SharePoint is rising above other contenders.
“Community IT has been an integral part of furthering our mission, and their reliable tech support and advice has allowed us to incorporate technology into our programs, and focus on what is
most important to us – providing high quality health care to those most in need.”
“Community IT puts a very high value on customer service. Their staff is highly qualified, and takes their jobs very seriously. We have no other vendor that treats us so well. I would not hesitate to recommend Community IT to friends and colleagues, and have done so in the past.”
Sisters of Mercy
“By outsourcing to Community IT, we have been able to stay focused on our mission without getting bogged down in an area that is outside our core business. I was skeptical of outsourcing at first, but it has been a very positive improvement for our entire organization.”
“I serve as the liaison between our organization and Community IT. Their staff at all levels are engaged as well as pro-active, reliable and resolve issues in a timely manner. Community IT provides us with monitoring software that is always running to make sure everything is working smoothly.