Third in a series of posts on migration and implementation of cloud document management, focused on usability. A cloud based solution might address every single need presented in the business case, but still fail due to poor usability. The tool or interface may not be a good match to the work culture of your users, may be over complicated, or not robust enough, may have a steep learning curve, or may allow users to bypass it entirely without penalty.
Things we’ve learned, or learned are important, about Dropbox for Business - from actual implementations and client use. Although learning curve challenges are real, users largely find the benefits of Dropbox for Business outweigh these challenges.
Two articles from WIRED clearly explain the IoT and security. "Despite what you may have heard, your webcam and DVR and baby monitor and smart refrigerator almost certainly aren’t complicit in last Friday’s collapse. You’re not an accessory to botnet. At least, not this time"
If you missed this week's webinar on Identifying IT Risks, you can check out the slides and recording here. Eva Townsend and Nura Aboki perform routine Technology Assessments on existing and new clients several times a month and share our best practices for reviewing IT risks and putting safeguards in place.
This article from the Nonprofit Quarterly is about periodic risk assessment for nonprofits, from a broad management view point. It's a good philosophical starting point to think about the types of threats out there, your organizational culture, and the budgeting and processes you need for monitoring and avoiding risks.
Community IT Innovators is proud to sponsor the newest report from Idealware: Moving IT Infrastructure Into the Cloud. Between marketing hype and high-profile data breaches, some nonprofits remain skeptical of making the move. How can you make sense of the benefits and risks? In this report Idealware looks at Cloud-based solutions for online backup and file storage and office and productivity suites.
“Community IT has been an integral part of furthering our mission, and their reliable tech support and advice has allowed us to incorporate technology into our programs, and focus on what is
most important to us – providing high quality health care to those most in need.”
“Community IT puts a very high value on customer service. Their staff is highly qualified, and takes their jobs very seriously. We have no other vendor that treats us so well. I would not hesitate to recommend Community IT to friends and colleagues, and have done so in the past.”
Sisters of Mercy
“By outsourcing to Community IT, we have been able to stay focused on our mission without getting bogged down in an area that is outside our core business. I was skeptical of outsourcing at first, but it has been a very positive improvement for our entire organization.”
“I serve as the liaison between our organization and Community IT. Their staff at all levels are engaged as well as pro-active, reliable and resolve issues in a timely manner. Community IT provides us with monitoring software that is always running to make sure everything is working smoothly.