Help Desk Technicians are responsible for providing technical assistance and direct support to Community IT clients’ users. This includes installation, operation and maintenance of desktop hardware, software and related infrastructure.
If you missed the free webinar on planning for a SharePoint implementation this week, you can now check out the slides and recording on our site. We cover our "un-sales" process where we cover the cons as well as the pros of moving to this file management system.
Community IT Innovators is so pleased to partner with the Foundation for Food and Agriculture Research, which builds unique partnerships to support innovative science addressing today’s food and agriculture challenges.
“Health care, manufacturing and natural resources companies can all justify owning this much storage. In 10 years, a big sanitation company with sensors on its Dumpsters to manage pickups could have tens of petabytes.” - NYTimes.com
Monday’s hacking at MedStar came one month after a Los Angeles hospital paid hackers $17,000 to regain control of its computer system, which hackers had seized with ransomware using an infected email attachment. - PBS Newshour
It was a gorgeous St. Patrick's Day yesterday, at least in Washington DC - so, just in case you missed it, here is a link to the slides and video from Galen Wenger's awesome webinar yesterday afternoon on managing Windows 10 for the Enterprise.
This FiveThirtyEight article today struck me as highly relevant to our nonprofit tech community, especially as we explore moving data and documents online and to the cloud. Many of our clients and partners are chasing data that either drives their work or backs up their achievements - much of it shallow and often scarce. Do you have a good handle on where the essential data crucial to your organization lives, who has access to it, and who controls it?
“Community IT has been an integral part of furthering our mission, and their reliable tech support and advice has allowed us to incorporate technology into our programs, and focus on what is
most important to us – providing high quality health care to those most in need.”
“Community IT puts a very high value on customer service. Their staff is highly qualified, and takes their jobs very seriously. We have no other vendor that treats us so well. I would not hesitate to recommend Community IT to friends and colleagues, and have done so in the past.”
Sisters of Mercy
“By outsourcing to Community IT, we have been able to stay focused on our mission without getting bogged down in an area that is outside our core business. I was skeptical of outsourcing at first, but it has been a very positive improvement for our entire organization.”
“I serve as the liaison between our organization and Community IT. Their staff at all levels are engaged as well as pro-active, reliable and resolve issues in a timely manner. Community IT provides us with monitoring software that is always running to make sure everything is working smoothly.